Each product page has its own size chart that will guide you in selecting your perfect size. If you have questions, feel free to contact us online or send an email to email@example.com.
I'm in Between Sizes. What Should I Do ?
Our shapewear is designed to slim and smooth, so picking a size too small will cause bulges and discomfort.
Size depends on your measurements, so be sure to measure your bust, waist and hips before placing an order. We have size chart in every product page. You can check it for more details. It's smaller than the normal size. So it's recommended to buy one size larger for the best fit.
If you're not sure which size to choose, you can send messages or email us at firstname.lastname@example.org . We are happy to answer your questions and help you select the right size for you.
How Can I Check The Status Of My Order?
Once the package is sent, we will send you a shipment notification e-mail. You can track your order with the tracking information provided in the e-mail or by logging in to your account on curveshe.com.
If you don't know how to check the status with the tracking number, you can see our help page here. You can also contact us to check the status for you, we're glad to help.
I Chose The Wrong Size/ Color/ Address. Can The Information Be Changed ?
If you need to change your order information, please contact us in time to check the status of your order. If your package has not been sent out, we can change the size, color or your personal information for you.
Once the package has been sent out, you need to contact our customer service and we will contact the carrier to check whether the package information can be changed. If the information cannot be changed and the product received is not suitable, it cannot be regarded as a product quality problem and the customer is responsible for it.
Please check the order information carefully when placing your order to avoid any possible trouble that may arise later.
I Want To Cancel/ Return/Change My Order. What Should I Do ?
We apologize that you received a damaged item. Please send a photo of the damaged product to email@example.com. with your order information. We will evaluate the issue, and if we agree that the problem is on our part, we will send you a new product for free.
Please note that any damaged items after 30 days of delivery cannot be returned or refunded. Unsuitable products due to incorrect size selection or not contacting us to modify the information before the package sent cannot be considered as a product quality problem and are the responsibility of the customer.
We can provide free size exchange service, but customers need to pay the shipping cost for sending.